Privacy Policy

1. Introduction

Maruti Transportation Group Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation and logistics services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, business address
• Service Information: Shipment details, pickup and delivery addresses, cargo specifications
• Payment Information: Billing address, payment method details
• Communication Records: Messages, inquiries, and correspondence with our team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy for details

3. Why We Collect Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our transportation and logistics services
• To process and fulfill shipment requests and service orders
• To communicate with you about services, updates, and inquiries
• To send promotional materials and marketing communications (with your consent)
• To improve our website, services, and user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and regulatory requirements
• To maintain accurate business records for accounting and audit purposes

4. Who Has Access to Your Information

We restrict access to your personal information to authorized personnel only. The following parties may have access to your information:

• Our Employees: Only employees who need access to perform their job duties
• Service Providers: Third-party vendors who assist in our operations (payment processors, IT services, analytics providers)
• Business Partners: Partners involved in completing your shipment or service request
• Legal Authorities: When required by law, court order, or governmental regulation
• Professional Advisors: Lawyers, accountants, and auditors under confidentiality obligations

All third parties with access to your data are contractually bound to maintain confidentiality and use the information only for specified purposes.

5. Third-Party Sharing

We may share your information with third parties in the following circumstances:

• Service Delivery: With carriers, drivers, and logistics partners to complete your shipment
• Payment Processing: With payment processors to complete transactions
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls and authentication requirements
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

• Providing our services to you
• Complying with legal, tax, or accounting obligations
• Resolving disputes and enforcing agreements

Business records related to shipments and transactions may be retained for up to seven (7) years in accordance with regulatory requirements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

8.1 How to Request Data Deletion

To request deletion of your personal information, please:

1. Send a written request to info@marutitrans.com
2. Include "Data Deletion Request" in the subject line
3. Provide your full name and contact information for verification
4. Specify the data you wish to have deleted

We will respond to your request within thirty (30) days. Please note that we may retain certain information as required by law or for legitimate business purposes.

8.2 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications by clicking the "unsubscribe" link in any marketing email or contacting us at info@marutitrans.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. For detailed information about our use of cookies, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: